What we heard from you
“Sometimes it’s hard to read the emails from Aardvark — it’s hard to tell which part is the question or answer, and how you’re supposed to respond.”
“The emails from Aardvark look too boring!”
“I would like to see the same answer options for email questions as IM questions.” (from our Community Forum)
What we did
We just launched a completely new design for the emails that Aardvark sends you!
The new emails are easier to read, include more details about the person you’re interacting with, and give you all sorts of new options for how to respond. You’ll see special versions of the email when Aardvark sends you a question that you might be able to answer, an answer to something you’ve asked, or a message from another person.
For instance, now when Aardvark sends you a question, it looks like this:
9 Comments
Have had some problems with the new format. When I reply to them, they come back to me as an error.
I get a message asking me if what I replied was a question or whatever.
Hi Patrick, I apologize for the issue! I’d love to help figure out what’s going wrong. Would you mind shooting me an email so I can follow up with you? alison@aardvarkteam.com
Thanks!!
Thank you very much!
Your article is very useful!
I get a message asking me if what I replied was a question or whatever, thank you!
Hi Patrick, I apologize for the issue! I’d love to help figure out what’s going wrong. Would you mind shooting me an email so I can follow up with you?
Have had some problems with the new format. When I reply to them, they come back to me as an error.
Your article is very useful!
Thank you very much!
thank you ~
i would like to know if some one knows why spell check in google toor bar dont work no more.
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[...] Feature Update: New Email Designs!Nice dissection of what is a complicated, and very important, problem for Aardvark to solve. [...]